Delivery and payments

Payment methods

Payment for the goods can be made in three ways:

• PayPal - We charge 3.75% of Paypal costs.
• dotpay - Free of charge.
• Bank transfer - We accept payments via bank transfer in following currencies. Please note payment needs to be done in the same currency as your invoice (sales order) has been raised in:

Bank: ING Bank Śląski o/Katowice
Swift: INGBPLPW
IBAN: PLxxx - xxx account number in proper currency

Once a month we send on request the current balance in order to compare mutual obligations.

 We are able to issue invoice with 0% of VAT tax for those companies which tax identification number is active in European Union. Please ask Sales Department.

Shipping

The prices for the items do not included the shipping costs.
We use such companies to deliver your goods:

• Parcels till 70 kg - UPS - UPS Standard, UPS Express (next day delivery)

* loading day not included

• Above 30 kg - UPS, DHL or other delivery companies. Prices for these shipping are quoted individually. All nonstandard parts (like for example body parts) are quoted individually.

Links to tracking information:

• UPS
• DHL

Damaged / Lost shipment

If your shipment becomes damaged or lost in transit, please notify one of our customer service representatives immediately. Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. 4turbo Sp. z o. o. is not liable for damage claims that are denied due to customer negligence.

Please contact us if you have further questions or enquiries.